If you have a friend or family member in prison in England or Wales, and you want to send them money, there’s a simple and secure way to do it. The UK government now offers an online service where you can send money directly to a prisoner’s account using a debit card. Here’s everything you need to know before you start.
How to Send Money to a Prisoner
You can send money using a Visa, Mastercard, or Maestro debit card. The service is free and works for all prisons in England and Wales. After making a payment, the money usually reaches the prisoner’s account in less than 3 working days, though sometimes it may take a bit longer.
Online Payment is Now the Only Option
You can no longer send money by bank transfer, cheque, postal order, or cash by post. The government now accepts debit card payments only, so you must use this method to transfer money to someone in prison.
What You Need Before Sending Money
To use the service, you must have:
- The prisoner’s date of birth
- The prisoner’s number
Once you have these details, you can make a payment quickly and easily.
Need Help With the Payment?
If you’re having trouble using the service, you can ask for help. Whether you’re trying to make a payment, checking on one you’ve already made, or just need help accessing the website, there is support available.
If You Can’t Use the Online Service
In special cases, you can apply for an exemption to send money another way. This might apply if:
- You don’t have access to the internet
- You can’t use a computer or smartphone
- You don’t have a debit card
If you’re approved for an exemption, you may be allowed to send money by post.
How to Get a Debit Card
If you don’t have a debit card, you can set up a basic bank account. This type of account is easy to open and comes with a debit card, which you can then use for sending money online.
Sending money to someone in prison in England or Wales is now easier, safer, and faster. All you need is a debit card and a few basic details about the prisoner. The old methods like bank transfers and postal orders are no longer accepted, so switching to the online system is necessary. If you’re unable to use this method, exemptions are available. Make sure you have all the required details ready to ensure a smooth process. This service is free, secure, and designed to make things simpler for both you and the prisoners receiving support.